PENGARUH PERDAGANGAN ONLINE TERHADAP PERILAKU MASYARAKAT KOTA SEMARANG

Farid Ahmadi, Sunyoto Sunyoto, Anindya Ardiansari

Abstract

The rapid development of information technology including internet bringsgreat impacts in many aspects such as business and sales. Many companies andindividuals use internet as amedia for their sales and business. This will affectsocienty’s behavior in shopping to fulfill theirneeds. This study was aimed to identify the profile of Semarang’s society who are involved in e-commerce andfigure out the effects of e-commerce towards the Semarang’s people behavior.This study is a descriptive research with people in Semarang as thepopulation. Thesamples were determined by using purposive method samplingnamely judgement sampling and quota sampling. The data were gathered throughquestionnaires and interviews. Thus, thedata collected were analyzed descriptive-quantitatively and descriptive-qualitatively.The studyshowed that 70% of Semarang people has done transactionsonline, and were dominated bywomen (58%). They are mostly high schooleducated (60%) under the age of 30 years old. Based on the type of the productsbought, people mostly bought goods (90%) specifically,fashion clothes (63%)and electronics (24%). E-commerce sites that are used to shop online were variedacross various sites (8 sites). Most of all, Shoope (25%) and company websites(21%) were the most two used sites for doing e-commerce. In addition, people inSemarangstill rarely to conduct online transactions with safety factor (42%), Considered as being less secure, as their main reason.

Full Text:

PDF

References

Andi. (2003). Promosi Efektif dengan Web (1st ed.). Yogyakarta: Andi; Semarang: Wahana.

Burhanuddin. (2015), Komunikasi Bisnis, Yogyakarta: Pustaka Pelajar.

Coley, A. (2002). Affective and Cognitive Processes Involved In Impulse Buying. Master of Science. The University of Georgia. Athens Georgia.

Diana, Anastasia & Tjiptono, Fandy. (2007). E-Business. Yogyakarta: ANDI

Hermawan Kartajaya. (2010). Brand Operation The Official MIM Academy course book. Jakarta: Esensi Erlangga Group.

https://id.wikipedia.org/wiki/Shopee_Indonesia diakses pada tanggal 29 Juni 2018.

https://shopee.co.id/ diakses pada tanggal 29 Juni 2018.

https://www.liputan6.com/tekno/read/2946712/ini-kunci-sukses-bisnis-e-commerce-shopee-di-indonesia diakses pada tanggal 30 Juni 2018 Pukul 10.15.

https://bisnis.tempo.co/read/1097359/libur-lebaran-layanan-pengiriman-lazada-dan-shopee-tetap-normal diakses pada tanggal 30 Juni 2018 Pukul 10.19

https://artikel.pricearea.com/toko-offline-atau-toko-online-kelebihan-dan-kekurangannya/ diakses pada tanggal 30 Juni 2018 Pukul 11.36

https://www.jateng.bps.go.id

Kasali, Rhenald. (2011). Cracking Zone. Jakarta: Gramedia Pustaka Utama.

Kotler, Philip & Amstrong, Gary. (2006). Prinsip-Prinsip Pemasaran. Jakarta: Erlangga.

Kotler, Philip& Keller, Kevin L. (2007). Manajemen Pemasaran. Jakarta: PT. Indeks.

--------. (2008). Prinsip-Prinsip Pemasaran Edisi 12 Jilid 1. Jakarta: Erlangga.

Lupiyoadi, Rambat & Hamdani, A. (2009). Manajemen Pemasaran Jasa. Jakarta: Salemba Empat.

Mahendra, Made M., dan Ardani, I Gusti A.K.S. (2015). Pengaruh Umur, Pendidikan dan Pendapatan terhadap Nilai Beli Konsumen pada Produk Kosmetik The Body Shop di Kota Denpasar. E-Jurnal Manajemen Universitas Udayana, 4(2), 442-456 .

McLeod, Raymond, Jr & Schell, George P. (2008). Sistem Informasi Manajemen. Terjemahan oleh Ali Akbar Yulianto dan Afia R. Fitriati. Jakarta: Salemba Empat.

Putrie, Nadia K., Murti, Heru A. S. M. (2016). Perbedaan Motivasi Membeli Produk Fashion secara Online pada Laki-Laki dan Perempuan di Universitas Kristen Satya Wacana. Skripsi. Universitas Kristen Satya Wacana. Salatiga.

Purwanto, J., (2006), Komunikasi Bisnis, Edisi 3, Jakarta: Erlangga.

Saini, A., J.L. Johnson, Organizational Capabilities in E-Commerce: An Empirical Investigation of E-Brokerage Service Providers. Journal of The Academy of Marketing Science. Vol. 33, 2005.

Sangadji, Mamang E., dan Sopiah. (2013). Perilaku Konsumen Pendekatan Praktis. Yogyakarta: C.V. Andi Offset.

Sari, Chacha Andira. (2015). Perilaku Berbelanja Online di Kalangan Mahasiswi Antropologi Universitas Airlangga. Jurnal AntroUnairdot Net, 4(2), 205-216.

Schiffman & Kanuk. (2004). Perilaku Konsumen. Jakarta: Prentice Hall.

Shen, Y., Li, S., & Demoss, M. (2012). The Effect of Quantitative Electronic Word of Mouth on Consumer Perceived Product Quality. International Journal of Management and Marketing Research. 5, 19–30.

Sibghatulloh, M. H. (2011). Analisis Faktor-Faktor yang Dapat Meningkatkan Kepercayaan Konsumen serta Dampaknya pada Persepsi Risiko Konsumen terhadap Online Shopping. Skripsi. Fakultas Ekonomi, Universitas Diponegoro. Semarang.

Suryani, Tatik. (2008). Perilaku Konsumen: Implikasi pada Strategi Pemasaran. Yogykarta: Graha Ilmu.

Suryani, Tatik. (2013). Perilaku Konsumen di Era Internet: Implikasi pada Strategi Pemasaran. Yogyakarta: Graha Ilmu.

Tirto.id. (2016). “Geliat E-Commerce Berkah Industri Logistik”. Diakses pada 20 Maret 2017, dari https://tirto.id/geliat-e-commerce-berkah-industri-logistik-b854.

Tirto.id. (2016). Gila Belanja di Dunia Maya. Diakses pada 25 April 2017, dari https://tirto.id/gila-belanja-di-dunia-maya-b9tj

Tirto.id. (2017). “Masyarakat Indonesia Kian Gemar Berbelanja Online”. Diakses pada 20 Maret 2017, darihttps://tirto.id/masyarakat-indonesia-kian-gemar-berbelanja-online-ckub.

Tjiptono, Fandy. 2004. Strategi Pemasaran. Yogyakarta: Andi

Tjiptono, Fandy & A. Diana. 2007. Total Quality Management. Yogyakarta: Andi.

Tjiptono, Fandy. 2009. Strategi Pemasaran. Yogyakarta: ANDI

Widiyanto, Ibnu dan Prasilowati, Sri Lestari. (2015). Perilaku Pembelian Melalui Internet. Jurnal Manajemen dan Kewirausahaan. 17(2). 109-112.

Wijaya, Ronald A., dan Sutapa, Nyoman. (2014). Faktor-Faktor Penentu dalam Berbelanja Secara Online. Jurnal Titra. 2(1). 23-28.

Refbacks

  • There are currently no refbacks.